We accept Visa, Mastercard, Discover, American Express, Paypal, Money Order, Cashier's Check and Personal Check. In checkout, you will be given the option of logging into your Paypal account or you can continue to pay with a credit card / Visa,Mastercard Debit card without a Paypal account. Items paid for with Money Order, Cashier's Check and Personal Check WILL NOT ship until payment has cleared. Absolutely no International Payments or Shipments. Items paid using your Paypal account can only be shipped to your verified address.
Any defective item can be returned within 10 days of delivery. Please contact us for a return authorization. Any item damaged in transit will be covered by the shipping company (i.e. UPS, USPS, FEDEX). We will assist in these claims. Items returned for defect and found to have no defect will incur a 15% restocking fee.
Items may be returned for any other reason for a refund. A 15% restocking fee will apply.
ALL SHIPPING IS THE RESPONSIBILITY OF THE BUYER AND NON-REFUNDABLE. ORDERS ARE USUALLY SHIPPED WITHIN 2-3 BUSINESS DAYS, BUT PLEASE ALLOW A REASONABLE AMOUNT OF TIME TO RECEIVE YOUR PRODUCT. YOU CAN EMAIL US TO INQUIRE ON YOUR PURCHASE.
Wholesale and Bulk Purchase Discounts
There are 2 ways to save:
Purchase $600 or more in cookware and get a 5% discount. You must ask for this discount.
Order full cases of the same product. Some cookware comes in cases as small as 2. We will let you know how many in a case and the price. Not all products are available in bulk cases, but we can offer a bulk discount.
Discounts 1 & 2 cannot be combined. Bulk / Wholesale purchases must be shipped to 1 confirmed address.